[Viva] Feedback for Oak Tree

Margarite Sanchez margaritesanchez at gmail.com
Thu Jul 4 14:15:41 PDT 2013


Thanks everyone who gave me feedback for the Oak Tree. I have sent our
ideas in.
I know there is more if we took the time to discuss things but this is good
for now.

Gracias,
Margarite


On Thu, Jul 4, 2013 at 9:11 AM, CHARLENE ANDERSON <pickles4 at shaw.ca> wrote:

> Hi marguerite, I have also travelled to oak tree for a 10 min chat with
> the doc or nurse practitioner. Fortunately I usually dont mind but
> sometimes it's a waste of time and travel form.
> Chat
>
> Sent from my iPad
>
> On 2013-07-03, at 9:32 AM, anne bonner <thewoodbuffalo at gmail.com> wrote:
>
> Hey Margarite!  I recently had to get a couple extra months of meds, and
> my pharmacy here in Vic couldn't get ahold of anybody there for days.  I
> don't know why they were given the number they were, but whoever's it was
> hey never answered or called back.  I had to call them myself... So there's
> a disconnect there somewhere.  The pharmacist was pretty frustrated.
>  But as soon as I called and left a message wih the pharmacist at oak
> tree it was faxed in like 20 minutes.  I told her to just call the front
> desk next time!
>
> Also I have taken a whole day off work to go over, only to find out I was
> only seeing one person (my doctor) and we just chatted for a bit (I wasn't
> having any health issues) and that was it.  It was really frustrating and
> so much effort to go over there for a tiny check-in with one person which I
> didn't really feel was necessary.  It's not always like that but I think
> they should make sure a visit is worth the time of the person who is
> traveling to come there for the day.
> Other than that I'm happy with the staff and everything else!  My 2 cents.
>
>
> Anne
>
> On Wednesday, July 3, 2013, Romari wrote:
>
>> Hi Magarite, haven't had the pleasure of attending Oak Tree but have
>> surely been impressed with the staff I have had any dealings with! They
>> were fabulous! Can't help you here :)
>> Romari
>>
>> On Jul 2, 2013, at 10:39 PM, Margarite Sanchez <
>> margaritesanchez at gmail.com> wrote:
>>
>> Hi all,
>> Does anyone else have any ideas they would like expressed to the staff at
>> the Oak Tree Clinic about changes they would like to see or patient
>> involvement or anything?
>> If so please email me your ideas at margaritesanchez at gmail.com
>>
>> I need to hear back from you by tomorrow evening at the latest.
>>
>> Thanks again
>> Margarite
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