[Viva] Feedback for Oak Tree

[CHARLENE ANDERSON]

Hi marguerite, I have also travelled to oak tree for a 10 min chat with the doc or nurse practitioner. Fortunately I usually dont mind but sometimes it's a waste of time and travel form.
Chat

Sent from my iPad

On 2013-07-03, at 9:32 AM, anne bonner <thewoodbuffalo at gmail.com> wrote:

> Hey Margarite!  I recently had to get a couple extra months of meds, and my pharmacy here in Vic couldn't get ahold of anybody there for days.  I don't know why they were given the number they were, but whoever's it was hey never answered or called back.  I had to call them myself... So there's a disconnect there somewhere.  The pharmacist was pretty frustrated.  But as soon as I called and left a message wih the pharmacist at oak tree it was faxed in like 20 minutes.  I told her to just call the front desk next time!
> 
> Also I have taken a whole day off work to go over, only to find out I was only seeing one person (my doctor) and we just chatted for a bit (I wasn't having any health issues) and that was it.  It was really frustrating and so much effort to go over there for a tiny check-in with one person which I didn't really feel was necessary.  It's not always like that but I think they should make sure a visit is worth the time of the person who is traveling to come there for the day.  
> Other than that I'm happy with the staff and everything else!  My 2 cents.
> 
> 
> Anne
> 
> On Wednesday, July 3, 2013, Romari wrote:
>> Hi Magarite, haven't had the pleasure of attending Oak Tree but have surely been impressed with the staff I have had any dealings with! They were fabulous! Can't help you here :)
>> Romari
>> 
>> On Jul 2, 2013, at 10:39 PM, Margarite Sanchez <margaritesanchez at gmail.com> wrote:
>> 
>>> Hi all,
>>> Does anyone else have any ideas they would like expressed to the staff at the Oak Tree Clinic about changes they would like to see or patient involvement or anything?
>>> If so please email me your ideas at margaritesanchez at gmail.com
>>> 
>>> I need to hear back from you by tomorrow evening at the latest.
>>> 
>>> Thanks again 
>>> Margarite
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