[SWAF-Potluck] no show or just lame?

[Chenoa]

Hmmm... I don't really have a policy -  I'm rather tired of keeping track of them all and just let it go.  If I'm annoyed I will make a note with their phone number but otherwise - nah - I usually work according to how I feel today.  Sometimes I will see them and sometimes not. 

Xxo Chenoa 







On 2015-02-23, at 21:39, Margaret Haugen <margaret.haugen at gmail.com> wrote:

> I have a one-strike policy for no-shows, too. I never give my buzzer and suite number until they arrive and text me. If they call and cancel, I am more forgiving. 
> 
> On Mon, Feb 23, 2015 at 2:55 PM, James Smith <healing at nextlevelbodycare.com> wrote:
> I have a one strike policy too. And I ask them to confirm with 24 hours notice, otherwise I will charge them for the missed session if they ever want to book again. In your case, I would give him a second chance, but make it clear and firm what your policy is.
> 
> James xo
> 
> 
> 
> On 2015-02-23, at 2:29 PM, Mary Miriam Magdalena wrote:
> 
> Hi everybody,
> 
> Just curious what you all do in this situation... when a client books in advance and says they will reconfirm the morning of, and they don't, do you consider that a no show (and not book them again), or do you just consider it lame and disrespectful and maybe book them if they call again in the future?
> 
> Also curious how you handle no-shows? I won't book them again or even answer their phone calls -- one strike and they are out. What do you do?
> 
> Thanks!
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